Based in Johannesburg

Debby Apetauer

It's Nice To Meet You

Midrand, conveniently situated midway between Pretoria and Johannesburg, is where my home-based concierge travel business is located. Being home-based has many advantages including being available to my clients whenever, and wherever, they may be in the world.

I have over 30 years of work experience in various industries but predominantly mining. Twelve of those years have been in the travel industry, 5 of which were purely corporate travel within the mining and events industries, and 4 years running my own travel business.

My past clients include a French company involved in the mining industry with ex-pats in South Africa and Namibia travelling into Africa, Europe, the UK, Canada, North and South America, Mongolia and Norway; and an International Events and Conferencing company whose Africa division was based in Malaysia, and whose trainers and events co-ordinators were travelling to Papua New Guinea, Middle East, Far East, and Africa.

As a Travel Counsellors’ franchisee, I can focus on my clients knowing that I have the support of head office staff in Cape Town as well as in the UK and innovative bespoke systems customised and regularly updated for Travel Counsellors.

Phenix ensures that I have access to accommodation in Ouagadougou, our duty office provides up to the minute disaster warnings and they work around the clock to work with me to ensure that all my clients are always safe. The myTC App is a firm favourite with clients and is perfect for keeping all your travel documents and quotes at hand.

I can also draw from over 700,000+ quality hotels worldwide, a vast choice of tour operators, airlines, car rental and visa companies, access to airport lounges, travel insurance as well as transfer companies. Monthly reporting and regular meetings ensure that we manage your travel spend together.

Travel Counsellors is a member of IATA and ASATA. Relevant to my South African clients, we are BEE compliant.

My traveller’s time, money, safety, and ease of travel experience are of vital importance to me, so you can expect an efficient, professional service offering as I do my utmost best to find the solution that matches your requirements and cost parameters.

Are you a solopreneur, entrepreneur, workshop leader, freelance trainer, digital nomad, pilgrim, consultant, or SMME? I would love the opportunity to meet with you, virtually or in person, to discuss how I can assist with managing your travel.

I look forward to hearing from you,

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My corporate testimonials

Sent by Rechard Dean

Absolutely amazing service, communication and prompt feedback from Debby. Will continue to deal with her in the future.

Sent by Clinton Wittstock

Awsome service. Very professional and prompt we were impressed. Thank you.

Sent by E Pirzenthal

Awsome service very professional and prompt we were impressed thank you.

Sent by T Ashton

It is always a delight to talk to Debby and she goes above and beyond.

Sent by D Christie

The service I received from Debby was excellent. Thank you!

Sent by Fredré Dunn

Thank you for your attention to detail and support that your offered us for our company travel arrangements to see a Namibian client. It was pain free travel and you contributed to a successful business trip for us.

Sent by Jim Pooley

Debby our Travel Counsellor, provides a top-class personal service to all our consultants when they travel. Thank you for all your help.

Sent by Rob Croll

Very happy with the service that Debby provides. She makes my life much easier when I travel. Thank you, Debby.

Sent by Andrew Vietti

Very happy with the VERY professional service I received.

Sent by Jess Porras

I have recommended Debby's services to friends and colleagues already because she is very efficient, helpful and caring. Since I first got help with our complicated travel insurance requirements, I always go back to her for any travel needs.

Sent by Fredre Dunn

We are so very grateful to Debby for assisting us with travel arrangements on short notice (and last-minute changes as always) for a family emergency. During this stressful time for our family, Debby ensured that all our travel arrangements were taken care of to the utmost detail. We travelled effortlessly and it allowed us to focus on the important stuff. Debby's efficiency in her work and compassion for her clients makes her a sought-after Travel Counsellor. We would highly recommend using Debby for your personal or business travel.

Sent by Gregory Shiers

Debby is the most organised Travel Counsellor you'll meet. I travel to the UK numerous times a year and each time Debby has helped me it's been an absolute pleasure, she's professional, timely and nothing is ever too much. Thank you Debby!

Sent by Lisanya Pillay

Debby is a gem of a travel agent. She goes the extra mile to plan thoughtful holidays to well deserving holiday makers and to business travellers. She ensures that all comforts are taken care of, before and during travel with a special touch. I would certainly recommend her services for cost effective, convenient and comfortable travel plans.

Sent by Tanya Vosloo

Debby gets the job done! She makes sure all your travel plans go according to plan. She told us exactly what documents we would need at the airport, where our seats were in the plane and even how far away the toilets would be (important to know when you're pregnant). Great and efficient service!

Sent by Rico Meyer

As a referred client of Debby, I must say that I received the utmost best service from her! She made my holiday travels, stress free whilst ensuring that all my tickets were booked, and that I was checked in 24 hours prior to my flights. I received my itinerary, as well as my booking confirmations in time. My tickets were sent to me via email and on whatsapp 24 hours before my flight. This took a lot of stress off from me! I don't know about you, but checking in at an airport is one of the most stressful parts of my journey! She also offered to arrange transportation for me from the airport to my destination and visa versa! I would highly recommend that you make use of Debby's travel services to ensure stress free travel! I will definitely make use of her services with my future travels! Thank you Debby! :)

Sent by Gregory Shiers

Great efficient and knowledgable service, highly recommended!

Sent by Ben Symington

Debbie organized a trip to Zambia for me at a better rate than I could! She was quick and efficient! Wonderful work and she never sleeps!